How to Solve the Issue of No Sound When Record Meeting

Recording meeting has become an essential need for many companies and individuals in today's work environment. However, sometimes the recorded meeting may lack sound, which is a common and frustrating issue. This article will help you troubleshoot and solve this problem by ensuring that both the meeting software and the recording software are using the same audio device.

1. Understanding the Root of the Problem

The main reason for no sound when record meeting is usually a mismatch in the selected audio devices. If the recording software selects the default system device, but the meeting software selects a different audio device, no sound will be captured during the recording.

2. Check the Audio Settings of the Recording Software

First, open your recording software and go to the audio settings. Ensure that the "default system device" is selected. This way, the recording software will capture the sound from the current system default audio output device.

3. Check the Audio Settings of the Meeting Software

Next, open your meeting software and go to the audio settings. There are two scenarios:

a. The meeting software supports selecting the default system device

In this case, ensure that "default system device" is selected as the audio input and output device in the meeting software. This will ensure that both the meeting software and the recording software use the same audio device.

b. The meeting software does not support selecting the default system device

Some meeting software does not provide the option to select the default system device and instead requires you to specify a specific audio device. In this case, you need to manually match the devices.

4. Find the System Default Audio Device

To find the current system default audio device, follow these steps:

1. Right-click the volume icon in the system tray and select "Sound settings" or "Sound control panel".

2. In the "Playback" tab, find the current default audio output device (usually labeled as "Default Device").

3. Note or remember the name of this device.

5. Select the Corresponding Audio Device in the Meeting Software

Go back to the audio settings of the meeting software and manually select the system default audio device you found earlier. This will ensure that both the meeting software and the recording software use the same audio device, ensuring that sound is captured during recording.

6. Conduct a Test

After completing the above steps, conduct a test video conference and record a session using the recording software. Play back the recorded video to confirm if there is sound. If everything works correctly, your settings have successfully solved the issue of no sound when record meeting.

Conclusion

Ensuring that both the recording software and the meeting software select the same audio device is key to solving the issue of no sound when record meeting. By following the steps above, you can easily troubleshoot and solve this problem, ensuring that every video conference recording captures clear audio.

How to Record Meeting

• Step 1. Open iToolShare Screen Recorder
• Step 2. Select the recording area
• Step 3. Record meeting

Step 1. Open iToolShare Screen Recorder

Once you’ve installed the program and opened it on your computer, the screen recorder dashboard will pop up on your desktop:

The iToolShare interface is rather intuitive, so you will be able to figure it out even if you are a complete non-techie.

Step 2. Select Video Recorder and adjust the recording area

You have two options

Option A: to record an area of the screen, choose the 'Select a recording area' or 'Rectangle on a screen' menu.

Option B: alternatively, to record the entire screen, select 'Fullscreen' on the dropdown menu and choose your monitor.

Step 3. Record meeting

Click the Rec icon on the recording panel to start capturing the video. If the Show countdown option is enabled, the recording will start after the countdown. Otherwise, it'll begin right away.